AFRM Claims Advocacy Services acts on behalf of your clients to manage their claim and provide a service experience, with better financial and health outcomes (return to wellness).
INFORM & EDUCATE
We believe that enhancing the clients experience commences with information & education. Our expertise enables us to inform clients of their insurance cover and claims process
We engage with clients and advocate on their behalf to reduce delays; ensuring clients are supported throughout the claim process, from the paperwork to navigating the insurers and medicals
RETURN TO WELLNESS
ACA recognises that a client’s sense of purpose and societal contribution changes during the time they are making an insurance claim. Our focus is on early rehabilitation which facilitates the client’s return to wellness and restores their wellbeing.