SERVICES
AFRM Claims Advocacy Services acts on behalf of your clients to manage their claim and provide a service experience, with better financial and health outcomes (return to wellness).
EDUCATION
We believe that enhancing the clients experience commences with education. Our expertise enables us to educate clients of their insurance cover and claims process
CLIENT ADVOCACY
We engage with clients and advocate on their behalf to reduce delays; ensuring clients are supported throughout the claim process, from the paperwork to navigating the insurers and medicals
RETURN TO WELLNESS
We adopt an end-to-end biopsychosocial model of claims management, which is proven to reduce the duration and cost of claims, helping clients return to wellness and improve their quality of life (better health outcomes)