July 25, 2018

Risk advisers should consider outsourcing their claims administration so they can focus on providing emotional support to their clients during the process, says AFRM Claims Advocacy.

New ‘insurtech’ start-up AFRM Claims Advocacy has signed up 40 risk advice practices to...

July 17, 2018

Australian Financial Risk Management’s claims advocacy service has driven greater efficiencies within its business, according to the risk-focussed advice practice.

In a release promoting the value of its service, AFRM Claims Advocacy(ACA) CEO, Bruno Muraca, gave context...

July 16, 2018

Now that advisers and insurers are operating in the new world of the Life Insurance Framework (LIF), significant focus must be placed on exploring ways to improve the efficiency of their practice, according to AFRM Claims Advocacy (ACA) CEO, Bruno Muraca.

“Early in the...

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In October 2019, ASIC released Report 633: Holes in the safety net: A review of TPD insurance claims. The focus of the report is on improving consumer...

ASIC Report 633 - not optional. Trustees to implement changes to claims handling

March 2, 2020

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