November 27, 2017

The lack of information on what occurs during a life insurance claim continues to cause stress for claimants and feeds into ongoing scepticism around life insurance, according to a claims specialist.

AFRM Claims Advocacy (ACA) Chief Executive, Bruno Muraca said recently...

November 24, 2017

People want and need expert help when dealing with insurance claims, according to a new assessment conducted by a claims advocacy firm.

The assessment, conducted by AFRM Claim Advocacy, drew on the company’s own experience in helping client with claims, as well as resea...

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In October 2019, ASIC released Report 633: Holes in the safety net: A review of TPD insurance claims. The focus of the report is on improving consumer...

ASIC Report 633 - not optional. Trustees to implement changes to claims handling

March 2, 2020

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