Super Trustees Should get Help from Third Parties: ACA

With the superannuation industry facing structural change and increased regulatory scrutiny in the wake of the Productivity Commission’s report and the Royal Commission, AFRM Claims Advocacy (ACA) has warned that trustees will need to consider new ways of managing the quality of service they provide members. The group flagged to the Productivity Commission’s eagerness to shine a light on outsourced service providers used by trustees to ensure members’ interests are always met as one potential change, as well as increased capacity and capability constraints on trustees from the compliance requirements of the new Insurance in Superannuation Voluntary Code of Practice. ACA chief executive, Brun

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