March 2, 2020

In October 2019, ASIC released Report 633: Holes in the safety net: A review of TPD insurance claims. The focus of the report is on improving consumers' confidence with personal insurance claims. The report follows a review of seven life insurers, 35,026 data on TPD cl...

June 19, 2019

Heightened expectations on trustees to provide demonstrable support to vulnerable members, as a result of the implementation of the Insurance in Superannuation Voluntary Code of Practice, is prompting trustees to consider a fresh new approach to tackling the issue.

Sect...

June 19, 2019

AFRM Claims Advocacy (ACA) was invited to participate in an industry round table discussion, with the theme of Life Insurance Reinvented.  

The panel included:

  • Ryan Watson: CEO, Tribeca Financial

  • Russell Hannah: General Manager – Retail Insur...

November 23, 2018

AFRM Claims Advocacy (ACA) was invited to participate in an industry round table discussion, with the theme of Life Insurance Reinvented.  

The panel included:

  • Ryan Watson: CEO, Tribeca Financial

  • Russell Hannah: General Manager – Retail...

September 16, 2018

Advisers are opting to use claims advocacy services to free up their own time to interact with clients and to work on their businesses, according to the head of AFRM Claims Advocacy (ACA), Bruno Muraca.

ACA Chief Executive, Bruno Muraca

He said since its launch...

August 27, 2018

With the superannuation industry facing structural change and increased regulatory scrutiny in the wake of the Productivity Commission’s report and the Royal Commission, AFRM Claims Advocacy (ACA) has warned that trustees will need to consider new ways of managing the...

July 25, 2018

Risk advisers should consider outsourcing their claims administration so they can focus on providing emotional support to their clients during the process, says AFRM Claims Advocacy.

New ‘insurtech’ start-up AFRM Claims Advocacy has signed up 40 risk advice practices to...

July 17, 2018

Australian Financial Risk Management’s claims advocacy service has driven greater efficiencies within its business, according to the risk-focussed advice practice.

In a release promoting the value of its service, AFRM Claims Advocacy(ACA) CEO, Bruno Muraca, gave context...

July 16, 2018

Now that advisers and insurers are operating in the new world of the Life Insurance Framework (LIF), significant focus must be placed on exploring ways to improve the efficiency of their practice, according to AFRM Claims Advocacy (ACA) CEO, Bruno Muraca.

“Early in the...

June 20, 2018

AFRM Claims Advocacy (ACA) has called on a Parliamentary Joint Committee to recognise the Financial Services Council’s (FSC) case to allow insurers to provide early intervention support in its Cadence Economics research findings.

The company’s research, commissioned by...

Please reload

Featured Posts

In October 2019, ASIC released Report 633: Holes in the safety net: A review of TPD insurance claims. The focus of the report is on improving consumer...

ASIC Report 633 - not optional. Trustees to implement changes to claims handling

March 2, 2020

1/4
Please reload

Recent Posts